Privacy Policy

Introduction

Sun Joe (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://sunjoewasher.com/ (the “Site”) or contact our customer service.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy and our Terms of Service.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register on our Site
  • Place an order
  • Subscribe to our newsletter
  • Contact our customer support
  • Participate in promotions or surveys

The types of personal information we may collect include:

  • Name
  • Email address
  • Postal address
  • Phone number
  • Payment information
  • Order history
  • Product preferences

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Referring URLs
  • Time spent on pages
  • Clicks and actions on our Site
  • Time and date of visits

This information is collected using cookies, web beacons, and similar tracking technologies to analyze trends, administer the Site, and track users’ movements around the Site.

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Process and fulfill your orders
  • Communicate with you about your orders, products, or services
  • Provide customer support
  • Send promotional emails and newsletters (if you’ve opted in)
  • Improve our Site and product offerings
  • Conduct internal research and analysis
  • Detect and prevent fraud
  • Comply with legal obligations

Sharing Your Information

We may share your information with:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, and customer service.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

  • Accessing your personal information
  • Correcting inaccurate information
  • Deleting your information
  • Restricting or objecting to our use of your information
  • Receiving your information in a portable format
  • Withdrawing consent

To exercise these rights, please contact us at [email protected].

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]
Website: https://sunjoewasher.com/

By using our Site, you consent to this Privacy Policy.